Terms and Conditions
Last updated: 23.08.2026

Please review these Terms and Conditions in full before using https://ads-diagnostic.pro (the “Website”) or entering into any transaction with CodeShift d.o.o., which operates ADS Diagnostic. Accessing the Website, or buying any product or service from ADS Diagnostic, signifies your agreement to be bound by everything set out below.

1. General Conditions

a. Submitting an order through the Website confirms that you have reached the age of 18, or that you otherwise hold the legal capacity to conclude binding agreements.
b. You undertake to supply information that is truthful, complete and current whenever you make a purchase.
c. ADS Diagnostic may, at its own discretion, decline to supply services, close accounts, limit access or cancel orders.

2. Product Information

a. We take reasonable care to keep descriptions, technical specifications, prices and other Website content accurate and current. Even so, we give no assurance that every detail is free of error, exhaustive, dependable or up to date.
b. Pricing and stock availability may be altered at any time without advance notice.

3. Order Acceptance and Confirmation

a. Once an order is submitted, you will receive an email confirming that we have received it. That message acknowledges receipt only and does not amount to acceptance of the order.
b. An order counts as accepted only at the point the goods have been dispatched or the digital service has been delivered electronically.
c. ADS Diagnostic retains the right to decline, restrict or cancel any order at its discretion.

3.1 Processing, Activation and Delivery Times

a. We aim to handle, activate and deliver orders as promptly as practicable, but every timeframe quoted is an estimate rather than a guarantee.
b. Processing, activation, verification, flashing, configuration, support replies and delivery may take longer than expected because of order backlogs, weekends, public holidays, supplier delays, technical faults, connectivity outages, manufacturer restrictions, staff sickness or absence, force majeure, or any other situation outside our reasonable control.
c. Customers accept that occasional delay is possible and agree that a delay does not, by itself, justify cancellation, a refund, a chargeback, a dispute, compensation or a claim in damages.
d. ADS Diagnostic accepts no liability for losses, inconvenience, interrupted business, vehicle downtime, missed bookings, lost earnings or comparable harm arising from delayed processing, activation, support, shipping or delivery.
e. Delivery estimates shown on the Website, in advertising or emails, or quoted by support staff, are given in good faith and do not amount to binding delivery commitments.

4. Payment

a. Payments are handled exclusively through secure external payment gateways; we work with Stripe and PayPal. CodeShift d.o.o. neither stores nor directly accesses your complete card details.
b. Finalising a purchase authorises the chosen payment provider to process that payment securely on behalf of CodeShift d.o.o.

5. Digital Delivery and Refund Policy

a. Software licences, activations, subscriptions and digital codes are supplied electronically, either by email or through your customer account.
b. Given the nature of digital goods and services, no refund is available once a licence, subscription, activation or item of digital content has been opened, activated, downloaded, registered or put to use.
c. In placing an order you give explicit consent to immediate digital delivery and accept that your statutory right of withdrawal lapses as soon as the digital service or licence has been accessed, activated, downloaded or used.
d. Activity logs, IP records, activation timestamps, device verification data, download histories and access records may be retained and relied upon as evidence in fraud investigations, unfounded claims, payment disputes, chargebacks or cases of service abuse.
e. Customers agree to approach our support team first and attempt to settle any technical or service issue before raising a payment dispute, chargeback or claim with their bank or payment provider.
f. Some software products and diagnostic services are officially supported only on compatible Android devices running Android 7 through 13. The application further requires devices offering 32-bit application support, a suitable CPU architecture and adequate hardware compatibility. Confirming that a device meets these requirements before purchase rests entirely with the customer.
g. Certain hardware units need particular firmware, boot files, flashing steps, modifications or configuration before the purchased software or subscription will run on them. Verifying compatibility and device readiness ahead of ordering is solely the customer’s responsibility.
h. Compatibility checks and pre-purchase testing assistance are offered free of charge on request. Anyone unsure whether their device will work should contact support before ordering.
i. Completing a purchase confirms that the customer has already checked their device model, firmware version, serial number, hardware compatibility and flashing status.
j. A customer’s limited technical knowledge or experience, or inability to install software, flash a device or carry out the necessary procedures, is not a valid basis for cancellation, refund, chargeback, dispute or claim.
k. All flashing, firmware alteration, boot file installation, software modification and device preparation is undertaken wholly at the customer’s own risk.
l. Declining to follow troubleshooting guidance, or withholding requested screenshots, serial numbers, log files, videos or diagnostic details, does not entitle a customer to a refund.
m. A digital licence, subscription, activation or software service is treated as fully delivered once it has been assigned, activated, registered, generated or linked to a device serial number, user account or customer profile — whether or not the customer went on to finish installation or setup.
n. Customers lacking the knowledge, tools or experience to prepare, flash, configure or modify their device may request a paid preparation and flashing service where one is offered.
o. The existence of that service does not shift responsibility for compatibility checks onto ADS Diagnostic. Confirming hardware compatibility before buying any licence, subscription, activation or digital service remains the customer’s duty.
p. Choosing not to use the available compatibility checks, testing assistance or optional flashing services is not a basis for cancellation, refund, chargeback or dispute.
q. We give no assurance of compatibility for devices that have previously been modified, flashed, repaired, unlocked, rooted, cloned or otherwise altered by third parties.
r. The customer accepts that diagnostic software may call for firmware changes, flashing procedures, boot file installation, account setup or hardware preparation that lie outside our control, and that an inability to complete such steps is not a fault in the product or service.
s. Licences and subscriptions are tied to the serial number, user account or device nominated by the customer at the time of purchase, and cannot be moved, swapped, reassigned or refunded once activated or assigned.
t. Backing up the device, its firmware, software, configuration and personal data before any installation, update, flashing procedure or modification is the customer’s responsibility.
u. ADS Diagnostic bears no responsibility for lost data, lost functionality, device failure, temporary unavailability or damage stemming from faulty installation, flashing, modification, misuse, third-party software or a failure to follow the instructions supplied.
v. Software compatibility, available functions, vehicle coverage, coding capability, special functions and manufacturer-specific features can differ according to hardware revision, firmware version, software version, vehicle model, model year, region and manufacturer restrictions.
w. Some functions depend on a live internet connection, manufacturer authorisation, online services or third-party servers, none of which are under our control.
x. We do not guarantee that manufacturer online services, security gateway access, coding functions, cloud services or third-party platforms will remain available, as their owners may alter, restrict, suspend or discontinue them.
y. Complying with all applicable local laws and regulations concerning diagnostic, coding, programming, immobiliser, security gateway and vehicle configuration work is the customer’s responsibility.
z. Misuse of the software, account sharing, unauthorised redistribution, resale, sharing of credentials, reverse engineering or fraudulent conduct may lead to immediate suspension or termination of service with no refund.

5.1 Software Compatibility

a. We work continuously on updating and improving our software, vehicle coverage, diagnostic functions and compatibility. Because of variation between manufacturers, model years, regional specifications, firmware revisions, hardware limits and manufacturer restrictions, however, ADS Diagnostic cannot promise compatibility with every vehicle, system, function or feature.
b. Vehicle coverage, special functions, coding capability, service routines, online functions and diagnostic features differ from vehicle to vehicle and may shift over time as updates are released.
c. We make reasonable efforts to broaden vehicle coverage and improve compatibility through ongoing updates, but offer no guarantee that every function will be present or supported on every vehicle.
d. Material published on the Website, product pages, advertisements, videos, social media, support documents, tutorials or marketing content is general information only and must not be read as a promise that a particular function, feature, coding routine, special function or vehicle operation will work on any given vehicle.
e. Where a specific capability is essential to your intended use, we recommend confirming support for that vehicle, system or function with our support team before buying.
f. Any mention of supported vehicles, functions or features reflects the best information available at the time it was published and may change without notice as a result of software updates, manufacturer restrictions, regional differences or changes to third-party services.
g. We give no guarantee that a particular fault can be diagnosed, repaired, coded, programmed, reset, adapted or cleared with the purchased software, since success depends on the condition of the vehicle, hardware compatibility, manufacturer limitations and other factors we cannot control.
h. Diagnostic, coding, programming, adaptation, configuration, calibration, immobiliser, ECU and special function operations can alter vehicle settings, control modules, electronic systems or stored vehicle data. Customers carry out every such operation entirely at their own risk.
i. Understanding what a coding, programming, adaptation, reset, calibration or configuration procedure does — and what it may lead to — before running it is solely the customer’s responsibility.
j. We strongly recommend backing up existing vehicle configurations, coding data and module information wherever possible before making changes.
k. Every modification carried out on a vehicle using the software is performed purely at the customer’s own risk and responsibility.
l. Vehicle manufacturers can amend, restrict, disable, block or withdraw diagnostic, coding, programming, online, security gateway or special functions at any moment and without notice; ADS Diagnostic is not answerable for any resulting loss of functionality, narrowed compatibility or unavailable features.
m. Certain functions may call for extra hardware, adapters, manufacturer subscriptions, security gateway authorisation, internet access or third-party services that are not necessarily part of the licence or subscription purchased.
n. ADS Diagnostic accepts no liability for vehicle malfunction, lost functionality, configuration or coding errors, failed programming, immobiliser problems, communication failures, data loss, corrupted modules, vehicle downtime, repair bills, towing costs or any other damage arising from the use of diagnostic software, coding or programming functions, or from the customer’s own actions.

5.2 Warranty Conditions

a. The warranty applies to manufacturing defects and hardware failures occurring under normal, correct use.

b. The warranty does not extend to:

  • Physical damage from drops, impacts, pressure, liquids, heat, moisture or careless handling.
  • Broken screens, housings, charging ports, USB ports, connectors or cables.
  • Battery wear, diminished capacity, overheating or the natural decline of a battery over time.
  • Damage traced to non-original or unsuitable chargers, charging adapters, USB cables, fast chargers, unstable power supplies or incorrect voltage.
  • Damage from incorrect vehicle voltage, electrical surges, unstable vehicle power systems, improper jump-starting, defective vehicle wiring or other external electrical factors affecting the diagnostic interface, tablet, connector or OBD unit.
  • Damage from water, humidity, condensation, rain, workshop fluids, chemicals, oils, fuels, cleaning products or heavy dust contamination.
  • Damage from direct sunlight, temperature extremes, freezing conditions, excessive heat or unsuitable storage. Devices must be kept and used within the environmental limits recommended by the manufacturer; exposure to extreme heat, sub-zero temperatures, moisture, condensation or prolonged sunlight can permanently harm the battery, display, mainboard or internal electronics and voids the warranty.
  • Damage from viruses, malware, unofficial apps, unsafe downloads, altered software or unauthorised third-party programs.
  • Damage from rooting, flashing, firmware alterations, custom ROMs, bootloader changes or other unauthorised software modification.
  • Damage from deliberate misuse, neglect, poor maintenance, overheating, incorrect charging or disregard of the instructions.
  • Damage from third-party applications, unsupported software, unsupported vehicle systems or incompatible equipment.
  • Damage from unauthorised repair, opening or dismantling the device, hardware modification or repair attempts by unapproved persons.
  • Cosmetic issues such as scratches, dents, discolouration, ordinary wear and tear, or ageing of components.
  • Faults caused by poor storage, water, dust, dirt, workshop contamination or environmental conditions outside the manufacturer’s recommendations.

c. Using unofficial, incompatible, damaged or excessively powerful fast chargers can permanently destroy the battery, charging IC, USB controller, mainboard or internal charging circuitry, and voids the warranty.
d. Diagnostic software licences, digital activations, subscriptions, electronic services and digital content cannot be refunded once activated, assigned, delivered, downloaded, registered or used.
e. Customers are responsible for operating the diagnostic equipment correctly and observing all installation, operating, maintenance and safety instructions.
f. Any attempt by an unauthorised person to dismantle, alter, repair, modify, unlock, flash or interfere with the device voids the warranty with immediate effect.
g. Completing a purchase confirms that the customer has read, understood and accepted these Terms and Conditions, including every warranty limitation and exclusion set out above.
h. Warranty claims may require photographs, video, serial numbers, proof of purchase, diagnostic data and the customer’s cooperation with troubleshooting. Withholding requested information may result in the claim being refused.
i. Unless applicable law provides otherwise, the customer covers the cost of sending the device in for warranty inspection.
j. Beyond the rights granted by applicable law, no warranty is given in respect of software compatibility, vehicle compatibility, coding functions, programming functions, online functions, manufacturer services, digital subscriptions or third-party services.

6. Intellectual Property

a. Everything published on this Website — including text, graphics, logos, images, software and branding — belongs to ADS Diagnostic / CodeShift d.o.o. and is protected by the relevant intellectual property and copyright legislation.

7. Limitation of Liability

a. So far as applicable law allows, CodeShift d.o.o. and ADS Diagnostic accept no liability for direct, indirect, incidental, consequential, special or punitive damages connected with the use of the Website, digital products, software licences or related services.
b. Ensuring that a purchased licence or piece of software suits the user’s devices, hardware, operating systems and intended purpose is the user’s own responsibility.
c. In every case, the total liability of ADS Diagnostic and CodeShift d.o.o. is capped at the sum the customer paid for the particular product or service that gave rise to the claim.

8. Governing Law

a. These Terms and Conditions are governed by, and interpreted in line with, the laws of Bosnia and Herzegovina (BIH).

9. Contact Information

For any question about these Terms and Conditions, reach us at:

10. Severability

Should any clause of these Terms and Conditions be held invalid, unlawful or unenforceable under applicable law, that clause is treated as removed, and the remaining provisions continue in full force and effect.

11. Entire Agreement

These Terms and Conditions, read together with the Privacy Policy and any other policy referred to in them, form the complete agreement between the customer and ADS Diagnostic concerning use of the Website, its products, software licences, subscriptions and services.

12. Force Majeure

ADS Diagnostic is not answerable for delay, interruption, suspension or non-performance caused by circumstances beyond its reasonable control, including internet outages, hosting failures, cyber attacks, manufacturer restrictions, third-party service disruptions, acts of government, natural disasters, industrial action or other force majeure events.

ADS Diagnostic / CodeShift d.o.o. may revise or update these Terms and Conditions at any time without prior notice. Continued use of the Website after a change takes effect constitutes acceptance of the revised Terms and Conditions.